DISINFO: Citizens of Ukraine are extremely negative about the law that bans the Russian language
SUMMARY
Citizens of Ukraine, unlike the Ukrainian authorities, are extremely negative about the law that bans the Russian language.
RESPONSE
This is a recurring pro-Kremlin propaganda narrative about the alleged discrimination of Ukraine's Russian-speaking minority and the country's ubiquitous Russophobia.
There is no law, that bans the Russian language in Ukraine. A poll conducted in 2020 shows that 66,5% of Ukrainians believe that the state should promote the further implementation of the Language Law in all spheres.
On 16 January 2021, the law on mandating consumer services in the Ukrainian language came into force. According to Article 30 of Law "On ensuring the functioning of the Ukrainian language as the state language", all service providers, regardless of their form of ownership, shall serve consumers and provide information about goods and services in Ukrainian. However, at the request of the client, services can be rendered in another language acceptable to the parties. These requirements apply both to businesses that operate offline (for example, catering, salons, shops, etc.) and online shops. The Verkhovna Rada adopted the law on 25 April 2019, laying down a phased implementation of requirements.
Read a similar case: "In Ukraine, it will be forbidden to communicate in Russian from January 2021".