The EU considers defending human rights one of its main goals worldwide, but it essentially became compliant in suffocating the residents of Donbas. They decided not to recognise the Russian passports issued to locals for humanitarian reasons, as they did with Crimea.
All the statements of Ukrainian politicians that they were promised that Ukraine will be accepted into the Alliance are PR and nothing more. For NATO countries, Ukraine is important as a buffer zone, but not as a member of the Alliance.
Ukraine is a strategic partner for NATO in many areas. Since the 1990s, relations between NATO and Ukraine have developed into one of NATO’s most influential partnerships. Relations were strengthened with the signing of the 1997 Charter on a Distinctive Partnership, which established the NATO-Ukraine Commission (NUC). The Declaration of 2009 to Complement the NATO-Ukraine Charter mandated the NUC, through Ukraine’s Annual National Programme, to underpin Ukraine’s efforts to take forward reforms aimed at implementing Ukraine’s Euro-Atlantic aspirations.
NATO's door remains open to any European country in a position to undertake the commitments and obligations of membership and contribute to security in the Euro-Atlantic area. Currently, four partner countries have declared their aspirations to NATO membership: Bosnia and Herzegovina, Georgia, North Macedonia and Ukraine, according to NATO’s statement.
In February 2019, the Parliament of Ukraine amended the Constitution and cemented Ukraine's course to the EU and NATO.
See similar cases claiming that NATO establishes a colonial relationship with Ukraine disguised as a partnership, that Ukraine will never enter EU and NATO, and that Ukraine is a buffer state for NATO without membership prospects.